Our studio is in Herzliya, 16 Hamanarah St. You can pick up orders from the studio or fix a size.
- Is it possible to make a personalized jewelry?
If it is a small change, sometimes the change can be made. In order to make changes, you must contact us
WhatsApp 053-8898873
- How long does it take for the order to arrive?
From the moment of ordering, the courier will reach you with the order within 3-6 business days
- Does the courier contact you before he arrives?
The courier makes contact the same day he arrives.
- The size I ordered is not good. What to do?
You must contact the customer service on WhatsApp 053-8898873 or come to the repair studio at no cost
* If I made a special order (I ordered a special size, changed something in the jewelry) can I exchange it?
Usually, changes to special orders will incur an additional cost, depending on the case, between NIS 30-70.
- When it says that jewelry is waterproof, what does it mean?
If it is a piece of jewelry that is all 925 silver / stainless steel, the jewelry will be waterproof for a very long time (many years).
If it is a fabric / lace / coating, it is recommended to avoid contact with water and detergents in order to keep the jewelry sparkling for a long time.
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